The Customer Isn’t Always Right-How To Deal With A Disgruntled Client

I know this is a touchy subject, but I have to say it “sometimes, the customer is wrong. Very wrong.” There. I said it. I’m not taking it back. Moving on. Of course, as a business owner you have to do your best to achieve customer satisfaction, and this is what you teach your employees […]

What’s The Difference Between a Virtual Administrator And an In Office Administrator? Get The Scoop Before You Choose.

So, you need an administrator, but aren’t sure which path to choose: virtual or in office? There are many advantages to having an in office assistant; however there’s even more to having a virtual one. Not sure? Feel like you have to have someone right outside your door to make it feel real? Well, let’s take a […]

30 (+1!) Small Business Tax Deductions You Should Know About

  So many small businesses have yet to file their taxes (ahem…) and when you own a small business, it’s important to know what you do and don’t qualify for. Sure, you can deduct your miles, and portions of your home, and your computer, etc. But what about all the other things that you didn’t even know […]

My Top Business Card Do’s and Don’ts

I do a lot of networking. I enjoy meeting and learning about other companies and the services they provide. A lot of times, these businesses are small, one or two employee companies, and are doing the same thing I am: seeking new business. When I meet these businesses, there’s the general 30 second elevator speech […]

Do You Need Insurance For Your Home-Based Business?

It seems these days you have to have insurance for everything: there’s car and health; homeowners and rental; business and even pet insurance. You have to make sure your bread and butter-the thing that pays for everything else-is covered tightly and securely by an insurance policy, but where do you start, and what do you […]

10 Of The WORST And 10 OF THE BEST Words To Use On Linkedin

Linkedin is fast becoming the preferred social networking platform for many businesses and brands. With the audience at Facebook being made up mostly of consumers, Linkedin offers an alternate arena for B2B businesses. Regardless of the forum one uses to market their product, services, or company, it’s incredibly important to say the right things, and […]

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